Websites for taxi, minicab and private hire firms

Taxi website design that shows riders who is licensed to drive them, what the fare is — and books the ride in a few taps.

A rider choosing a cab is often tired, in a hurry or standing at an airport with bags. They want to book fast, know the fare, and trust that the car that turns up is licensed and safe. Ride-hail apps make booking easy, so your website has to be easier still, and give proof the apps cannot: a licence or authorisation number they can check, a local firm, fares with no surprises and a fair deal for wheelchair users. We design for taxi and cab companies in the US and Canada, taxi, private hire and minicab firms in the UK, and taxi and booking service businesses in Australia. Built in 7 days, guaranteed, and hosted on our own fast servers.

What every taxi site gets

Book from the first screenPickup, drop-off and time in one card
Licence you can checkNumber, council or regulator, and a link
Fares with everything inAirport fares, tolls, fees and tax shown
Every rider welcomeWheelchair cars and the same fare

7-day guaranteeLive in 7 days or your money back

The short answer

What makes a good taxi website?

A good taxi website gets a rider from “can I trust this firm?” to a booked ride in a few taps, and gives them proof they can check. In practice that means a booking card in the first screen next to tap-to-call, text and WhatsApp, your licence, permit or booking service authorisation number with the council or regulator named, fares that include tolls, airport fees and tax, airport pages with real pickup points, wheelchair-accessible vehicles at the same fare, and reviews that name the platform and count.

The galleries, template stores and builder guides that rank for taxi website design talk about mobile-first layouts, booking forms, instant quotes, dispatch software and apps. Those matter, but none of the top results we read mention licence numbers, private hire pre-booking rules, the same fare for disabled passengers, accessibility standards, all-in fares or review rules. In October 2026 we reviewed 259 real taxi, minicab and booking service websites in the US, UK, Canada and Australia, and those were exactly the gaps we found most often. Every section below comes from that review.

What riders look for

What do people check before they book a taxi?

A rider is getting into a stranger’s car, often late at night or in a city they do not know. They look for a fast way to book, a fare they can plan around and a reason to trust the firm.

Can I book right now?A booking card, tap-to-call, text or WhatsApp — and a way to book without downloading an app.

What will it cost?Fixed airport fares or the official tariff, with tolls, airport fees, card fees and tax shown.

Is this firm licensed?Your licence, permit or authorisation number, the council or regulator named, and a link to check.

Will you get me to my flight?Airport and terminal pages, pickup points, flight tracking and what happens if the flight is late.

Can I bring my wheelchair?Accessible vehicles, how to book them, assistance dogs welcome, and the same fare as everyone else.

Are the reviews real?Ratings with the platform, count and date, and a clear way to complain or find lost property.

What we found

What did we find when we reviewed 259 taxi websites?

These figures come from the home pages we reviewed on 20 October 2026: 65 in the US, 64 in the UK, 69 in Canada and 61 in Australia. We read each page’s text, so a number shown only in an image, on a terms page or loaded by script was not counted — treat them as a fair picture, not a census.

Country	What we saw	Why it matters
United States	61 of 65 sites showed no permit, medallion, TLC or PUC number. 50 showed no price at all — no fare, meter rate, flat fare or calculator. About 49 had no wheelchair-accessible information, 61 had no rating with a count, and 55 offered no text, SMS or WhatsApp booking. 3 live sites carried hacked or spam content.	Riders compare you with the apps. A licence number, a real fare and an accessible option are things an app page does not give them — and a hacked page loses them on the spot.
United Kingdom	Only 4 of 64 taxi, private hire and minicab sites gave an operator licence number, and about 14 named their licensing council. Only about 9 showed any price, though “fixed fares” was claimed far more often. About 21 mentioned wheelchair access, and almost none said there was no extra charge. 5 were “cab facilitator” or template sites that never named the operator.	Charging disabled passengers extra is an offence, quoted prices should include compulsory charges, and riders — and councils — expect to know which licensed operator is taking the booking.
Canada	0 of 69 sites showed a municipal brokerage licence or permit number, and about 19 said “licensed” or “insured” with no number. Only 7 named a regulator. About 11 showed any fare figure. 5 Québec pages had the wrong language set in their code, and one opened in English by default.	The Competition Bureau treats “from” fares that leave out mandatory fees as misleading, and a website marketing in Québec must be available in French.
Australia	58 of 61 taxi and booking service sites showed no booking service authorisation number; the 3 that did were all in WA. 6 more claimed to be authorised or accredited without a number. Only 6 showed an ABN, and one had an empty ABN label. Surcharges often sat in an FAQ rather than beside the fare.	In WA, advertising must carry the authorisation number or the provider’s name, and the ACCC expects the total price to be at least as prominent as any part of it.
All four	Counters stuck at “0+”, lorem ipsum and theme demo text, another firm’s address in the footer, Covid notices, footers years out of date, pages that show no text without JavaScript, and old taxi domains now showing gambling pages, error pages or a for-sale notice — some still in the map pack.	A taxi firm sells reliability. A neglected website makes a rider wonder about the car. We check every page before launch.

Source: our own review of 259 taxi, minicab and booking service websites, 20 October 2026. No business is named here. Not legal advice — your regulator has the final word.

The rules

What do the rules say a taxi website must show or avoid?

Taxis and private hire are licensed almost everywhere, but by different bodies — a city, a council, a state or province — and the rules differ for hailed taxis and pre-booked cars. These are examples from official sources that we build into the design, so the licence, fare or notice sits where a rider looks — not buried in a footer. Where we could not confirm how a rule applies, we say “check with your regulator”. It is a summary to help you brief us, not legal advice.

Where	What the rule says
US: licences	Taxis and for-hire bases are licensed locally: in New York by the Taxi and Limousine Commission (base licence numbers start with B), in Chicago by BACP, and charter-party carriers in California by the CPUC (TCP numbers). Whether your number must appear in every advert depends on your city or state — check with your regulator. Showing it with a link to the lookup is the safe default.
US: accessibility and reviews	Under 49 CFR 37.29, private taxi companies must not refuse riders with disabilities who can use the vehicle or charge them more. The FTC’s rule on consumer reviews bans fake and bought reviews, and the endorsement guidance expects evidence for claims such as “#1 cab company” or “lowest fares”.
UK: licensing and pre-booking	Outside London, private hire operators are licensed by their council; in London by TfL. Private hire cars must be pre-booked and cannot be hailed, so the site should say so; hackney carriage fares are set by the council. We found no national rule that the operator licence number must be on the website — some councils require it in their licence conditions, so check yours. Limited companies must show their name, number and registered office.
UK: safeguarding and accessibility	The DfT statutory standards expect booking records to be kept for at least six months, and an operator cannot pass on its safeguarding duty when it sub-contracts a booking. Under the Equality Act as amended in 2022, disabled passengers must not be refused or charged extra (DfT guidance), and the DfT best-practice guidance asks for operator websites and apps that meet WCAG 2.1 AA.
UK: prices and reviews	The CAP Code says quoted prices must include compulsory charges, charges that cannot be worked out in advance must be flagged, and “from” fares must not exaggerate. The CMA treats fake reviews, concealed incentivised reviews and misleading review summaries as unlawful.
Canada	Taxis and brokerages are licensed by the city — for example Toronto, Ottawa and Calgary — and in BC by the Passenger Transportation Board. In Ontario, AODA rules bar charging riders with disabilities a higher fare. A “from” airport fare that leaves out mandatory fees is drip pricing under the Competition Act.
Québec	Dispatchers must be registered with the CTQ, which also sets taxi fares, so “no surge” should mean the official tariff. A website marketing services in Québec must be available in French, and the French version must be no less available than any other.
Australia: booking services	Booking services are authorised by the state: Point to Point Transport Commissioner in NSW, CPVV in Victoria, TMR in Queensland and DIT in South Australia. In WA, the Department of Transport says advertising must carry the authorisation number or the provider’s name, and booked fares must be agreed and given in writing before the trip. For the other states, check with your regulator what the site must show.
Australia: prices, reviews and NDIS	If you show part of a fare, the ACCC expects the total, with GST and unavoidable fees such as tolls, airport and booking fees, to be at least as prominent. The ACCC bans fake and selectively edited reviews. “NDIS registered” can be checked on the NDIS Commission register, so only say it if you are.

Sources checked October 2026. Rules change — we re-check before every launch.

Two kinds of ride

Should a private hire website work differently from a taxi site?

Yes. A hailed or rank taxi runs on a regulated meter; a private hire, minicab or booked ride must be booked in advance, usually at a fixed fare. Many firms do both, and most sites we reviewed used one message for both — or claimed “fixed fares” and “metered” on the same page.

What a taxi rider looks for

The official tariff or meter rates, set by the city or council
Whether you have ranks or can be hailed
A quick way to call or text for a cab now
Your licence or medallion number
Lost property and complaints contacts

What a private hire or booked rider looks for

A fixed fare agreed before the trip
A clear “pre-booked only” line
Airport pickup points and flight tracking
Which licensed operator takes the booking
Car, driver and plate details before arrival

Licences

How should a taxi website show its licence?

Near the booking card and in the footer, with the body that issued it and a link to check it. Across all four countries, this was the biggest gap we found: 61 of 65 US sites showed no permit, medallion, TLC or PUC number, only 4 of 64 UK sites gave an operator licence number, none of the 69 Canadian sites showed a brokerage licence number, and 58 of 61 Australian sites showed no booking service authorisation number. Many said “fully licensed” instead, which a rider cannot check.

We build a small proof strip that sits right under the booking card: your licence or authorisation number, the council, city, state or regulator that issued it, your insurance, how drivers are checked, and your company number or ABN where you have one. If you are a booking service that sends other operators’ cars, we say so plainly, because riders — and in the UK, councils — expect to know who is responsible for the trip.

Fares

Should a taxi website show fares?

Yes, with everything in. 50 of the 65 US sites we reviewed showed no price at all, only about 9 of 64 UK sites showed any price, and about 11 of 69 in Canada. Where fares did appear, they were often not the full fare: tolls, airport fees, card surcharges and after-hours charges left to an FAQ, or “from” airport fares that rose at booking. Riders who know the fare up front book with more confidence — it is one of the few things a local firm can do better than a surge-priced app.

The rules point the same way. In the UK, the CAP Code expects quoted prices to include compulsory charges. In Australia, the ACCC expects the total fare at least as prominent as any part of it, and in Canada the Competition Bureau treats prices that leave out mandatory fees as misleading. Only 8 of 65 US sites and about 13 of 69 Canadian sites said “no surge” — a strong message, but only when your fares really are fixed or regulated.

So we build fare pages with context: fixed airport and route fares, the official tariff where one applies, what changes the price such as extra stops, luggage or waiting time, the tax position, and the date the figures were last checked. You set the numbers; we make sure the page says them clearly and is easy to update.

Pages

Which pages does a taxi website need?

Every site is planned around the work you want more of — airport runs, accounts, school and hospital contracts, accessible trips or late-night city work. A typical taxi, minicab or booking service website is built from these page types.

Page	What it does
Home	Where you work, a booking card with call, text and WhatsApp, and your licence and proof in the first screen
Book a ride	Book now or later, without forcing an app download, with the fare shown before you confirm
Fares	Fixed fares, the official tariff where one applies, extras, the tax position and when the figures were checked
Airports, stations and ports	Pickup points, flight tracking, waiting time, parking or drop-off fees and the fare
Accessible rides	Vehicle types, ramp or lift, assistance dogs, subsidy schemes and the same fare as any rider
Areas	Real pages for the towns or suburbs you serve, with local fares and pickup notes
Accounts	Business, school and hospital accounts, invoices and how bookings are confirmed
Licence and safety	Licence or authorisation number, regulator, driver checks, insurance and company details
Help	Lost property, complaints, cancellations and no-show terms, in plain words

How it works

How does a taxi website go from brief to live in 7 days?

01BriefServices, fares, licences and the rules where you work.

02DesignYour own concept, not a taxi template.

03BuildBooking, fares, airport and area pages, rules built in.

04LaunchLive on your domain in 7 days, guaranteed.

After launch

Who keeps the site up to date when fares and rules change?

We do. Your site runs on servers we manage ourselves, and a monthly care plan covers updates, backups and the changes a taxi firm makes all year — a new tariff from the council or city, revised airport fares, a renewed licence, new accessible vehicles, holiday notices. Booking and contact forms are tested so rides reach your dispatch, and the site is patched and scanned, because three of the US sites we reviewed had been hacked.

LiteSpeed web servers built for speed
Each site isolated in its own container
Malware scanning and a web firewall
Off-site backups
Free Cloudflare on our account

Care plan basics

UpdatesApplied and checked
BackupsAutomatic, off-site
Fares and noticesChanged when you need
MonitoringUptime and security

Our work

Our taxi website concepts.

Ideas for taxi, minicab, private hire and booking service firms, each built from our review of 259 taxi websites in the US, UK, Canada and Australia. Every firm in them is fictional. Click any concept to try it.

CONCEPTSaguaro Cab CoNo-surge meter · United StatesPull the “for hire” flag and the posted tariff ticks through a sample trip; rush hour or monsoon, the fare stays the same.Open the live demo →

Gulf Coast Accessible Taxi concept website

CONCEPTGulf Coast Accessible TaxiRide check · United StatesPick a mobility aid and the van kneels, the ramp drops and each securement point lights up, at the same fare as a sedan.Open the live demo →

CONCEPTMedway CarsFare web · United KingdomDrag from your area to the station, hospital or airport and the fixed fare pops up on the line.Open the live demo →

View all 6 concepts →

Concepts are design demos we built to show what's possible — not client websites. Every client site is designed from scratch for that business.

FAQ

Questions we get asked

How much does a taxi website cost?

It depends on the number of fare, airport and area pages and features such as online booking, a fare calculator or account sign-up. We give you a fixed quote after a short call, and the launch date is guaranteed.

Can riders book online without an app?

Yes. We connect the booking tool or dispatch system you already use, or set one up, so riders can book from the website with pickup, drop-off and time, and see the fare before they confirm. Your app stays available for those who want it.

We are a UK private hire firm. What should the site show?

Your operator licence and the council that issued it (or TfL in London), a clear “pre-booked only” line, fares that include compulsory charges, wheelchair-accessible vehicles at no extra charge, your company number if you are a limited company, and how to complain. Check your council’s licence conditions for anything else they require.

We are an Australian booking service. Do we need our authorisation number on the site?

In WA, advertising must carry the authorisation number or the provider’s name. In other states, check with your regulator. Either way, showing the number and your ABN is the clearest proof a rider can check.

Can we say “no surge”?

Only if it is true — if your fares are fixed in advance or follow the official tariff. We put the reason next to the claim, such as “fares set by the city”, so it is believable.

Do we need a French site in Québec?

If your website markets services in Québec, it must be available in French. We build both languages as equals, not a machine-translated copy.

Can you improve our current site instead of starting again?

Yes. We can redesign it while keeping the search rankings it has earned — see website redesign.

Something else on your mind? Ask us directly →

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