What is managed hosting?
Hosting where the provider looks after the server and the website’s technical upkeep — updates, security and backups — instead of leaving it to you.
Can you move our website from another host?
Yes. We copy it to our servers, test it as a staging copy, then switch over at a quiet time with minimal downtime. You don’t need to do anything technical.
Is a VPS better than web hosting?
A VPS gives you your own dedicated resources, which suits busy stores and business systems. Most business websites run very well on our managed web hosting, and we can move you to a VPS later if you outgrow it.
Where are your servers?
We choose the location for your audience and confirm it in your proposal.
Is Cloudflare really free?
Yes. We add your site to our Cloudflare account at no charge. If you already have your own Cloudflare account, we can work with that instead. Paid Cloudflare extras, if your site needs them, are agreed with you first.
What happens if a site gets malware?
Malware scanning runs on every account and cleans many infections automatically, and the web firewall blocks known attacks before they reach your site. If a site still needs repair, we can restore a clean backup and close the hole that let it in.
Will our site be slowed down by other customers?
No. Every site runs in its own container with its own CPU and memory limits, so a busy or misbehaving site on the same server can’t take your resources.
Can you host a website you didn’t build?
Yes. We review it first so we know what we are taking on, and we tell you honestly if anything needs fixing before or after the move.
Do we need a care plan if you host the site?
Hosting keeps the server healthy; a care plan looks after the website itself — updates, testing and changes. Most sites need both.
Can you look after a site hosted elsewhere?
Yes, though some checks are deeper when we host it.