| United States | Only 6 of 59 black car and limo sites showed any permit or licence number, while at least 15 others said “licensed”, “permitted” or “DOT-compliant” with no number. 8 of the 12 California sites showed no TCP number, and all 4 New York City sites left out the TLC base licence number. 1 stated an insurance amount, 5 showed real or “from” prices, and at least 22 had placeholders, template leftovers or typos on the home page. | The CPUC tells charter-party carriers to show “TCP” and their number in advertising, and NYC TLC rules require the base licence number on websites and apps. A corporate buyer who cannot check you will pick a firm they can. |
| United Kingdom | Only 14 of 63 chauffeur sites showed a private hire operator licence number, 3 more named the council without a number, and 46 showed neither. 20 showed a company number, and at least 4 named “Ltd” with no number. 2 gave an insurance figure. 6 showed prices +VAT or ex VAT to private customers, and 4 made “No.1”, “#1 rated”, “cheapest” or “most trusted” claims with nothing behind them. | Every chauffeur booking needs a licensed operator, limited companies must show their number on their website, consumer prices should include VAT, and objective claims need evidence under the CAP Code. |
| Canada | Only 3 of 50 sites showed a licence or permit number, and 2 more named the licensing body. In British Columbia, 2 of 8 showed the Passenger Transportation licence every operator must hold. In Halifax, 4 firms on the airport’s licensed pre-arranged list never said so. About 30 promised “flat rate” or “transparent pricing” with no price, and 11 showed a real or “from” fare. | A “from” fare that later adds fuel, airport or service fees is drip pricing under the Competition Act. BC licences can be checked in a public search, so showing the number costs nothing. |
| Australia | Only 7 of 54 sites showed a state authorisation number (NSW BSP, QLD BEA or WA ODBS), and 4 of those had no label explaining it. No Victorian or South Australian site showed one. 13 showed an ABN, about 10 mentioned insurance, and 5 showed real prices. 5 had counters stuck at zero, and 5 gave different phone numbers in different places. | The ACCC expects the total price, with tolls, surcharges and GST, to be at least as prominent as any part of it. An authorisation number with its label is an easy way to stand out. |
| All four | Review counts that disagree on the same page, “sample” testimonials, video heroes that load as a blank screen, a fleet photo reused for three different cars, another city’s pages in the menu, and footers years out of date. | Chauffeur work is sold on punctuality and attention to detail. A careless website tells a careful booker the ride may be careless too. We check every page before launch. |