Minneapolis–St. Paul · heating & air

Why is one room always cold?

It's rarely the thermostat. It's the air: where it leaks, where it can't get back to the furnace, how hard the furnace pushes. Pick a problem on the plan and watch the airflow change.

Book an airflow check No heat right now?

4.9Google rating, 612 reviews (sample, Oct 2026)

2 hrno-heat arrival window, Nov–Mar (sample)

24/7phones answered by our own dispatch

Airflow lab · top-down duct planMove your cursor to push the airTouch the plan to push the air

The cause

The fix

Sample price

Book this fix

MN license no. 0000417 (sample)Licensed, bonded and insured. Check the register

EPA 608 certified techniciansRequired to handle refrigerant. What EPA 608 means

4.9 from 612 Google reviewsSample figures for this concept, Oct 2026.

After-hours fee: $89 (sample)Stated up front, nights and weekends.

02No heat

No heat? Six checks before you call.

Most winter no-heat calls we get in the Twin Cities turn out to be one of these. Tick them off. If the house is still cold, call us and tell us which ones you did, so the tech arrives knowing more.

01Thermostat on Heat, set above room temperatureSwap the batteries if the screen is blank or faint. 02Furnace switch is onIt looks like a light switch on or near the furnace. People knock it off by mistake. 03Breaker hasn't trippedReset it once. If it trips again, leave it off and call. 04Filter isn't cloggedA blocked filter can make the furnace overheat and shut itself off. 05Furnace door panel is shut tightA safety switch stops the furnace when the front panel is loose. 06Outside vent pipes are clear of snow and iceHigh-efficiency furnaces vent through white plastic pipes on an outside wall. Drifts block them.

0 of 6 checked

Call the no-heat line

03Furnace or heat pump

Can a heat pump handle a Minnesota January?

A cold-climate heat pump keeps working well below zero, but it gives less heat as it gets colder, just when the house needs more. Drag the outdoor temperature and see where backup heat takes over.

Outdoor temperature10°F

Sample curves for one example cold-climate model and house. Real output depends on the unit, sizing and the home.

Sample photo of a cold-climate heat pump outdoor unit on a stand above the snow

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Gas furnace

Steady, hot air at any outdoor temperature. Lowest upfront cost if you already have gas. Pair it with a central AC for summer.

Cold-climate heat pump

Heats and cools with one outdoor unit. Very efficient down to around 0°F, still working below. Needs backup for the coldest nights.

Dual fuel

A heat pump for most of the season, the furnace for deep cold. The switchover point is set by your energy prices. Common in the Twin Cities.

Utility rebates change: check current amounts with Xcel Energy and CenterPoint Energy (as of Oct 2026). The federal 25C tax credit ended for installs after 31 Dec 2025, so we don't count it in any quote.

04Services

Heat first. Then the air.

Furnace repair

Ignitors, flame sensors, inducer motors, pressure switches. Most parts on the truck.

Same-day, Nov–MarWritten quote first

Furnace replacement

Sized with a room-by-room load calculation, not by copying the old label. Two-stage and modulating options.

Manual J load calc1-day install

Cold-climate heat pumps

Ducted or ductless, alone or paired with your furnace. A2L-refrigerant equipment, installed by EPA 608 techs.

SEER2 / HSPF2 ratedRebate paperwork

Duct sealing & balancing

Seal the leaks, add returns where the house is starved, set the dampers so the far rooms get their share.

Room temps loggedBefore / after

Indoor air quality

Media filters, whole-house humidifiers for dry winters, and ventilation for tight new homes.

MERV 11–13 filtersHumidity checks

AC tune-up & repair

Summer comes fast up here. Coil clean, charge check and a drain line flush in one visit.

April–May slotsR-410A & A2L

CrewWho comes out

Three of the people on the trucks.

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Arne L.

Lead installer · furnaces and heat pumps

EPA 608 UniversalGas fitter

Sample photo of service technician Priya

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Priya S.

Service tech · no-heat calls and tune-ups

EPA 608 UniversalCO testing

Sample photo of airflow specialist Marcus

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Marcus D.

Airflow specialist · ducts and balancing

EPA 608 Type IIStatic pressure

05Plans & financing

Check it in October. Not in January.

$18

per month for the Warm Check plan, or $199 a year (sample). Cancel any time.

Fall furnace safety check, with a carbon monoxide test
Spring AC check before the first hot week
Airflow reading: static pressure and room temperatures
Priority booking on no-heat calls, no after-hours fee
15% off repairs (sample)

Join the Warm Check plan

Financing example

A $9,600 cold-climate heat pump install, $0 down, 9.99% APR. Pick a term:

Sample terms for a design demo, not an offer. Subject to credit approval by a third-party lender. Rates and terms vary.

ReviewsSample reviews

Rooms that finally match.

Our son's bedroom was 8 degrees colder than the rest of the house for years. Marcus found a duct that had come apart in the joists. Fixed in an afternoon.

Dana K. · Richfield · Google · Jan 2026 (sample)

No heat at 11pm, minus 14 outside. They told us the after-hours fee on the phone, Priya was here by midnight and it was a cracked ignitor.

Tom & Lise B. · St. Paul · Google · Feb 2026 (sample)

Two other companies quoted a bigger furnace. Northway did the load calc and put in a smaller two-stage one. Quieter, and it stopped switching on and off.

Ahmed R. · Edina · Yelp · Mar 2026 (sample)

06Book

Tell us which room.

Booking an airflow check? Tell us which room is the problem and when it's worst. We bring a thermal camera and a pressure gauge, not a sales pitch.

MinneapolisSt. PaulRichfieldEdinaBloomingtonRosevilleSt. Louis ParkMaple GroveWoodburyEagan

Office: Mon–Fri 7am–6pm, Sat 8am–2pm. No-heat line: 24/7, after-hours fee $89 (sample), waived on the Warm Check plan.

Sample photo of a Northway service van parked on a snowy residential street

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