
Callum Hesketh
Lead installer. Does most of the one-day swaps and still enjoys the commissioning bit.
Most swaps are done between 08:00 and 16:00: old boiler out, system flushed, new one commissioned and explained before tea. One fixed price including VAT, agreed before we start.
Sample thermal image. Point at any part of the radiator to read its temperature.
Smell gas? Get everyone outside, don't use light switches or flames, open doors and windows if it's safe, and turn off the gas at the meter if you can. Then call the National Gas Emergency Service, free, 24 hours: 0800 111 999
Carbon monoxide alarm sounding? Get outside into fresh air and call the same number. If anyone feels unwell, call 999. We fix the fault afterwards, but your safety comes first.
We size the boiler to your hot water use and heat loss, not to the biggest number on the box. Every price below includes VAT, fitting, removal of the old boiler, a system flush and a smart thermostat.
One bathroom, shower over the bath
One bathroom plus en-suite shower
Two showers running at once
Moving the boiler to a new wall adds new pipework and a new flue route. We price it on the survey.
Flue and condensate: a vertical flue or a long condensate run costs more than a straight one.
Old system sludge: badly blocked radiators may need a power flush instead of a chemical one.
An annual service keeps the manufacturer warranty valid and catches small faults early. Pick the level of help you want. Monthly prices include VAT and are samples.
£16 a month incl. VAT
These are maintenance agreements, not insurance. Cancel any time with 30 days' notice. Boilers over 12 years old need a check visit before parts cover starts.
Landlords must have every gas appliance, fitting and flue checked by a Gas Safe registered engineer every 12 months. We arrange access with your tenant, do the check and email the record the same day.
We remind you before it lapsesTwo months ahead, so the new check can keep your original renewal date.
Copy for the tenantExisting tenants need a copy within 28 days of the check; new tenants before they move in.
Faults explained plainlyIf something fails, you get the reason, the risk and a fixed repair price.
Every engineer carries a Gas Safe ID card. Ask to see it at the door, then check the card number on the Gas Safe Register yourself.

Lead installer. Does most of the one-day swaps and still enjoys the commissioning bit.

Servicing and landlord checks. Known for explaining faults without the jargon.

Repairs and system flushes. The one to call when the upstairs radiators stay cold.
Old boiler out at half eight, heating on by quarter to four. Callum showed me the new controls twice because I asked twice. The price didn't move from the quote.
I manage six flats in Sneinton. Amara booked all the gas checks with the tenants herself and the certificates were in my inbox that evening.
Ours ran into a second day because the flue had to go through the roof. They told us on the survey that it might, so no surprises. Tidy work.
Straight answers to what people ask us on surveys.

For a like-for-like combi swap, yes. We aim to commission by mid-afternoon. If we're moving the boiler or fitting a cylinder, we'll tell you on the survey if it runs to a second day, and leave you with hot water overnight where we can.
Yes, it's included. Old boilers, tanks and pipework go to a licensed scrap and recycling yard, and we leave the room as we found it.
Our registered trading name and Gas Safe number are in the footer. You can search either on the Gas Safe Register website, and check each engineer's ID card number on the day.
A free 30-minute visit, or a video call for simple swaps. We check the flue route, gas pipe size and water pressure, then send one fixed price including VAT.
A photo of the old boiler and its flue is often enough for a like-for-like quote. We cover Nottingham and about 15 miles around.