Dents on the gutters and vents
Soft metal dents first, so it's the best clue to stone size. Dented gutters don't always mean damaged shingles. Photograph them with a coin for scale.
Compare sizes
Oklahoma City · Moore · Edmond · Norman
Know
Know
your hail.
Hail doesn't always leave a hole. We show you what a dent actually means, what to photograph before the adjuster comes, and what an honest claim looks like. No door-knocking, no "free roof".
Hail to scaleImpact test
0.25"pea
0.5"marble
1"quarter
1.75"golf ball
2.75"baseball
Shingle damage usually starts around 1" (quarter size). Smaller stones mostly mark gutters, vents and screens.
0roofs inspected (sample)
0average from 612 reviews (sample)
0years in Oklahoma City (sample)
$0deductible tricks. Ever.
01 · The hail lab
Drop a stone. See what it does.
Grab a hailstone and drop it anywhere on the shingle. Then switch to the impact-rated sample and drop the same stone again. The side card tells you what that mark usually means and what to photograph.
1 · Pick a stone
Drag it onto the shingle, or press it to drop it in the middle.
2 · Pick a shingle
Impact test · sample AStandard architectural shingle
Drop zone · release the stone anywhere on this shingle
3 · What it means
Waiting for a stonePick a stone and drop it. Every mark here is illustrative: real damage depends on wind, angle, the age of the roof and the temperature that night.
Photograph this
- Gutters, downspouts and window screens first. They show hail size without a ladder.
- A stone next to a coin or ruler, if you can safely pick one up.
Stay off the roof. Wet shingles after a storm are where falls happen.
Book an inspection reportDamage patterns are simplified illustrations for teaching, not a diagnosis. Only an on-roof inspection can say whether your roof was damaged.
02 · Start with what you see
What brought you here today?
Pick the one that sounds like your week. Each one tells you what to do first, and whether you need us yet.
Granules piling up in the downspout
Some loss is normal on a new roof. A sudden pile after a storm is worth a look, because granules are what shields the asphalt from Oklahoma sun.
Book a lookEvery neighbor is getting a new roof
Hail falls in streaks. The house next door can be hit and yours missed. A good inspector will tell you when there's nothing to claim.
How we decideThe adjuster comes Thursday
Have your own photos and an independent inspection report ready. We can be on the roof with the adjuster to point out what we found. We don't negotiate your claim.
See the claim pathA leak showed up after the storm
Move valuables, catch the drip and call the storm line. We tarp first and talk about repairs after. Sample tarp price is on this page.
Tarp pricesSomeone knocked and offered a free roof
Nobody gives roofs away. Ask for their state registration number, a local address and a written scope. Then get a second opinion.
Spot a storm chaser03 · The honest claim path
Five steps. You stay in charge.
You file the claim. Your insurer decides what's covered. Our job is to find the facts, write them down and fix the roof right.
1
Safety, then photos
Stay off the roof. From the ground, photograph gutters, screens, vents, the car and the date. Save a photo of stones next to a coin if you can.
You · same day2
Independent inspection report
A crew lead walks the roof, chalks each impact and marks a test square on every slope. You get a photo report you can keep, even if you never call us again.
Us · 45 minutes3
You decide whether to file
If the report shows functional damage, you call your insurer. If it doesn't, we'll say so plainly and tell you what to watch for.
You · check your policy deadline4
Adjuster visit
We can meet the adjuster on the roof and show what we found. Coverage and payment are between you and your insurer.
You + adjuster · we attend if asked5
Written scope, repair, final walk
A written scope with our registration number on it, a set start date, daily cleanup and a final walk with you before we register the warranty.
Us · 1–2 days on most homes04 · Impact-rated shingles
Replace once. Not every other spring.
An impact-rated shingle has passed a lab test where steel balls up to 2" are dropped on it without cracking through. It still marks, but it usually keeps the water out.
Standard architectural
- Sample price
- $11,500–$15,500 on a typical 2,000 sq ft roof
- Golf-ball hail
- Bruises likely, fractures possible
- Best for
- Tight budgets, rentals, homes you'll sell soon
Hail resistance (illustrative)moderate
Impact-rated (UL 2218 Class 4 type)
- Sample price
- $13,000–$18,500 on the same roof
- Golf-ball hail
- Scuffs, usually no fracture
- Best for
- Homes you'll keep 7+ years in hail alley
Hail resistance (illustrative)high
Some insurers offer a premium discount for impact-rated roofs. Ask yours for the number before you choose, and we'll give you the paperwork they need.
05 · Sample prices
Real ranges, before anyone climbs up.
Every number below is a sample. What moves the price: roof size and pitch, how many layers come off, decking repairs, and the shingle you pick.
Inspection report45 min, photo report you keep, credited if we do the work
$149sample
Emergency tarpSame or next day during hail events
$295–$650sample
Hail repair, one slopeReplace bruised or fractured shingles, reseal vents
$450–$1,800sample
Impact-rated upgradeAdded to a replacement, same roof size
+$1,400–$3,200sample
Full replacementArchitectural shingle, ~2,000 sq ft, one layer off
$11,500–$15,500sample
Every written quote carries our OK CIB registration number (sample #80041127).Financing available on approved credit (sample terms on request).
06 · Reviews, all of them
Every platform, every count.
We show the total from each site so the numbers add up. Sample figures for this concept.
0 reviews
Weighted average 4.9 out of 5 across four platforms (sample).
Google4.9 · 418
Facebook4.8 · 97
Nextdoor5.0 · 71
Angi4.7 · 26
They told us our roof was fine after the May storm and showed us why. Two years later when it wasn't, we didn't call anyone else.
The report had chalk circles and a photo of every slope. Our adjuster used it on the spot. Crew was gone by 4pm with the yard magneted.
Explained the deductible thing before I even asked. Hablaron con mi mamá en español sin problema.
Our own crew, no subcontracted tear-offs
The people on your roof
Still here after the storm moves on.
Hale & Tinplate is a small Oklahoma City crew with a shop on the north side. We answer warranty calls ourselves, years after the trucks with out-of-state plates have left.
WH
Wade HaleOwner, inspector (sample)
IR
Inés RochaCrew lead, habla español (sample)
Workmanship warranty, in plain words: for 10 years after the final walk, if a leak or failure comes from how we installed your roof, we come back and fix it at no charge. It's in writing and transfers once if you sell. The shingle maker's warranty is separate and registered in your name.
Book
Book an inspection report.
A crew lead calls you back within one business day to set a time. We need a clear, dry day to walk the roof safely.
- Photo report you keep, whatever you decide
- Honest answer if there's nothing to claim
- Registration number on every written quote
Leak right now?
Storm line answered 24/7 while hail warnings are active, otherwise Mon–Sat 7am–7pm. Call 405-555-0100. If water is near lights or outlets, switch that circuit off at the panel and keep clear.
07 · Straight answers
Questions people ask on the driveway.
Will you pay my deductible or "work it in"?
No. Your deductible is part of your contract with your insurer, and offering to pay, waive or rebate it is illegal in many states. Any roofer who offers is putting your claim at risk.
How do I spot a storm chaser?
Ask for an Oklahoma CIB roofing registration number and check it, a local street address, proof of insurance and a written scope before you sign. Be wary of anyone who wants you to sign on the spot or hand over your insurance check.
How long do I have to file a hail claim?
It depends on your policy, and many set a time limit. Read your policy or call your agent soon after the storm. Our inspection report is dated, which helps either way.
Do you work in Spanish?
Yes. Use the ES switch at the top of this page, and ask for Inés when you book. Reports can be written in Spanish too.
Is the inspection report really mine to keep?
Yes. It's a PDF with photos of each slope and our notes. Use it with your insurer or another roofer. The sample $149 fee is credited if you hire us.