Follow one drop. Find every fix.
Scroll to follow a single drop of water from the street, through a house like yours, and out to the sewer. Tap any red dot to see what goes wrong there, what you can safely do first, and a sample price.
Water spraying right now? Close your main shut-off valve (usually where the line enters the house, or at the meter box), switch off the water heater, then call our 24/7 line. Smell gas? Leave the house first, then call 911 or your gas utility from outside. After-hours visit fee $149 sample, then the same flat price as daytime.
From the street main to the sewer.
Nine stops, nine common faults. The gauges show what the water is doing at each point. Every number here is an example for a typical North Austin home.
City water arrives under the street.
Every red dot, in one list.
Same nine faults as the drop's journey. Tap one for the warning signs, the safe first step and a sample price range.
A written price before we pick up a wrench.
The ranges on this page are samples. Here is what moves a job up or down, and what a real quote looks like.
$79 trip fee, credited backCovers the drive and diagnosis. If you go ahead, it comes off the repair. sample
Flat price, in writing, firstYou see the full price on a phone or paper quote and approve it. No hourly meter running.
Nights and weekends: one fee, statedA $149 after-hours visit fee, then the same flat repair price as a Tuesday morning. sample
1-year labor guaranteeIf our repair fails within a year, we come back and fix it at no charge. Parts carry the maker's warranty.
| Water heater flush and anode check | $169 |
| Replace cold-side shut-off valve | $118 |
| Trip fee (credited) | $0 |
| Total, fixed | $287 |
Tech: Marco H. · Quote valid 30 days
TX Responsible Master Plumber License RMP-00000 (sample)
Regulated by the Texas State Board of Plumbing Examiners
Pick a two-hour arrival window.
Example slots for this demo. A live site would show your real calendar and text the customer when the plumber is 30 minutes out.
Two vans, one family, 26 years of Round Rock homes.
Ray Haddon started Brookvane from his garage in 1998. Today his daughter Lena runs the schedule and his son Marco runs the second van. When you call, you speak to Lena. When the van pulls up, it's a Haddon or someone they trained.
We do repairs, water heaters, leak detection and drains for homes. We don't do commercial jobs or new builds, so your call never waits behind a contractor's.
Ray H.Master plumber
Lena H.Office & scheduling
Marco H.Journeyman"Marco showed me the meter test before he touched anything. The price on the quote was the price I paid."
Sample customer, Georgetown"Got the arrival text right on time. Water heater swapped and the old one hauled away the same afternoon."
Sample customer, Pflugerville"The site told me to shut the valve behind the toilet. Saved my floor while I waited for them."
Sample customer, Round Rock