Most of our day is calm. We show you the wait right now, predict it for later, and let you hold a quiet slot so you spend the time at home, not in a chair.
Sample board. On a live site, the wait comes straight from the check-in system and refreshes every minute.
Bars show the typical wait for each hour, built from past check-ins (sample data). Drag the white marker or use the slider. Click any green hour to hold a 15-minute slot.
A calm stretch. Good time to come in.
Held for 10:00 while you add a name and mobile. Sample only.
Use the chart, or tap "Save my spot" for the next open slot today.
We text when a room is about 15 minutes from ready. Running late? Reply and we slide you back.
Check in at the kiosk with your name. Most visits take under an hour, door to door.
Typical visit, door to door (sample)
Open every day, holidays included
Video visits a day, 7 AM to 11 PM
Free interpreter help, by phone or video
Urgent care is for problems that need a clinician today but aren't life-threatening. If you're unsure, call us and a nurse will point you the right way.
Walk in or hold a slot. X-ray and basic lab tests are in the building.
When nobody needs to touch, scan or stitch anything. If we need to see you in person, the visit fee comes off your clinic bill.
Don't wait, don't drive yourself, and don't come here first for these.
No insurance, or a high deductible? These are our flat self-pay prices (samples). The visit price covers the exam; tests and procedures are added only if you agree to them.
If you don't have insurance or aren't using it, you have the right to a written Good Faith Estimate of expected charges. Ask at the desk, or request one before you come.
Your right to an estimateBring your card; we check your plan at the kiosk. Sample list, ask us about yours.
Every shift has a physician on site or on call. Names, roles and license numbers are samples for this demo.
Board-certified in emergency medicine. Speaks English and Spanish.
Handles most sprains, breaks and stitches. Former college athletic trainer.
Leads our video visits and family appointments. Speaks English and Nepali.
| Monday – Friday | 8 AM – 9 PM |
| Saturday – Sunday | 8 AM – 9 PM |
| Holidays | 9 AM – 5 PM |
| Video visits, daily | 7 AM – 11 PM |
614-555-0142 (sample). A nurse answers during opening hours and can tell you if urgent care is the right place.
Call the front deskNo. Walk-ins are always welcome. Holding a slot simply means you wait at home instead of in the lobby, and you're seen close to the time you chose.
It's a typical pattern from past weeks, so treat it as a guide. If someone arrives needing faster care, they're seen first, and we'll text you if your time moves.
A photo ID, your insurance card if you have one, and a list of any medicines you take. For a child, a parent or guardian needs to come along.
We're built for same-day problems. With your OK, we send a visit summary to your primary care doctor, and we can suggest local practices taking new patients.